CUSTOMER SUPPORT

    Enquiry

    Personal Information Processing Policy

    Article 1 (Consent to Collection of Personal Information)
    Seongsan VC Co., Ltd. (hereinafter referred to as the company) has prepared a procedure for users to click the "agree" button or "cancel" button on the company's personal information handling policy or terms of use, and if they click the "agree" button, they have agreed to collect personal information.
    Article 2 (Personal Information Collection Items)
    The personal information items handled for consultation through online inquiries are as follows.
    Collection items: Name, email, phone number
    Article 3 (Purpose of Use of Personal Information)
    The company does not disclose the user's personal information without the user's prior consent, and collects personal information as follows for smooth customer counseling and various services. All information shall not be used for any purpose other than those necessary for the above purpose, and prior consent shall be sought if the scope, purpose of use, or purpose of the collected information is changed.

    - Name: Identification based on product consultation
    - Email, phone number: Deliver product consultation and event notices, provide new services and new product information (using DM, SMS, email, etc.)

    Users may refuse to consent to the collection/use of personal information. However, if you refuse to agree, you cannot consult through online inquiries and may be restricted from using the service and providing benefits.
    Article 4 (Period of Retention and Use of Personal Information)
    In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay.
    In addition, if it is necessary to preserve it in accordance with the provisions of the relevant laws, such as the Commercial Act, the Consumer Protection Act in e-commerce, etc., the company keeps the information for a certain period of time prescribed by the relevant laws.
    In this case, the company uses the information it keeps only for the purpose of storing it, and the retention period is as follows.

    - Records of contract or subscription withdrawal, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
    - Records of consumer complaints or dispute settlement: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
    - Records on the collection/processing and use of trial information: 3 years (Act on the Use and Protection of Credit Information)
    - The company safely processes the personal information of valuable users and destroys the personal information through the following methods to prevent leakage.
    - Personal information printed on paper is destroyed by crushing with a shredder or incineration.
    - Personal information stored in the form of an electronic file is deleted using a technical method that does not allow the record to be reproduced

    Preparation of consultation details
    Sortation
    Corporate name
    Writer
    E-mail @
    Tel - -
    Title
    Content
    File